Cancellation policy

Some products in our store may be sold as subscriptions, pre-orders, or try-before-you-buy. This cancellation policy explains how you can change or cancel these types of purchases.
Subscriptions
When you purchase a subscription, products are delivered on a recurring basis according to the subscription length and frequency you selected.
Your payment details are stored securely, and you will be charged for each delivery unless you chose to prepay.
Some subscriptions renew automatically at the end of the subscription period. If you do not want your subscription to renew, you can cancel it.
You can cancel or change your subscription at any time. Your order confirmation email contains a link to your order, where you can manage your subscription.
For details on returns and refunds, please see our return policy.
Pre-orders
When you place a pre-order, you are buying a product that is out of stock or not yet in stock but will be available soon. At checkout we either collect no payment or collect a partial deposit, save your payment method, ship the item later, and then charge the full or remaining amount.
You can cancel a partially paid pre-order that has not yet shipped. Once an order has shipped it cannot be cancelled, but you may request a full or partial refund. For details on returns and refunds, please see our return policy.
Try before you buy
When you purchase a try-before-you-buy product, we authorize your payment method before fulfilling the order. You will have a set period to decide whether to keep the product. If the product has not been returned by the end of that period, we will charge your payment method in full.